Questions about the ChatWith AI chatbot.

ChatWith is an AI chatbot for your website. It turns your website, docs, and product knowledge into an assistant that answers visitor questions from your own content, shows where each answer came from, and captures leads.

The sources you connect: your website, help center, documentation, PDFs, and any text you add. It answers from those sources and tells visitors when they don’t cover a question.

Yes. Upload PDFs and documents or paste in text, alongside your website and help center. Answers cite the document they came from.

Yes. Every reply is built from the content you connect and shows its source. Visitors can select a citation to see the exact passage the answer used.

It doesn’t guess. It shows the fallback message you wrote, such as how to reach your team, and adds the question to your unanswered list so you can fill the gap.

Yes. Connected websites re-sync every day, so when a page changes, the answers change with it.

Three steps. Connect your website, help center, docs, and PDFs. Customize the assistant: choose its name and tone, suggest a few starter questions, and write what it says when it can’t help. Then paste one snippet on your website.

Paste one snippet before the closing body tag. It works with WordPress, Webflow, Shopify, Framer, and any site where you can add a script.

Yes. Set its name, welcome message, accent color, and position, and choose up to three suggested questions for visitors to tap. Custom tone and appearance come with the Pro and Agency plans; Growth includes custom colors and a welcome message.

Yes, on the Pro and Agency plans. When a visitor wants a follow-up, the assistant asks for their name and email and saves the lead with the conversation attached.

Yes, on the Pro and Agency plans. You can see what people ask, which questions went unanswered, and which conversations turned into leads. Fill a gap once, and the next visitor gets the answer.

Businesses whose visitors have questions the website already answers: SaaS, e-commerce, agencies, professional services, and startups.

Yes. The Agency plan ($200 a month) includes unlimited assistants and client workspaces, so each client gets an assistant that knows their content, with a separate workspace for every client. It also includes webhooks and CRM sync, team seats and roles, and priority support. Write to support@chatwith.website for details.

Plans start at $29 a month. Growth, Pro, and Agency differ in assistants, conversations, and features. Prices are in USD and billed monthly, and you can change or cancel anytime.

Conversations a month: Growth 500, Pro 2,000, Agency 10,000. Knowledge sources: Growth 3, Pro Unlimited, Agency Unlimited.

Yes, on the Pro and Agency plans.

Growth and Pro include email support, and Agency includes priority support. You can write to support@chatwith.website or use the contact page.